FAQs

How do you bill for your services?

Our standard billing procedure is to bill at the time service is provided. We require payment upon receipt. All standard forms of payment are accepted including credit cards.

Payment Options:

Please use one of the following options to pay securely online.

Visit: https://secure.cpacharge.com/pages/stuckycpa/payments

or scan the QR Code:

What hours are you available?

We are available during normal business hours, which are 8:00 to 5:00, Monday through Friday. 

Where to upload documents securely?

We now use the Smart Vault Secure Portal to upload and download your documents securely. 

You must first be invited to access the Smart Vault Portal.  If you have not been set up yet, please contact our office and we will help you get set up!

Once set up, click this link to upload or download your documents:  Smart Vault Portal

What role do you play if the IRS audits me?

We will spend up to one full hour with you at no charge, going over the return in question with you. After that, our regular fees apply.

How much and what kind of preparation do you need for my return?

We prefer that your materials be in a computer accounting program or spreadsheet, but we have taken materials in almost every imaginable form. Contact us with questions about specific software packages.